User Agreement (Terms & Conditions)

These Terms and Conditions govern your access to and use of [www.62cats.com] and your purchase of products or services from our business (“62 Cats llc,” “we,” “us,” or “our”). By using this website or placing an order, you agree to these Terms and Conditions. If you do not agree, please do not use the website or place an order.

1. Eligibility

You must be at least 18 years old, or use this website with the involvement and consent of a parent or legal guardian. By using the website, you represent that the information you provide is accurate and that you have authority to enter into these Terms and Conditions.

2. Products and Product Information

We attempt to describe and display our products accurately. However, product colors, packaging, availability, dimensions, and images may vary depending on your device or the manufacturer.

A product listing does not guarantee that the product will remain available.

3. Orders and Acceptance

When you place an order, you are making an offer to purchase the selected products. Your order is not accepted until we send an order-confirmation email or otherwise confirm acceptance.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method, subject to the funding restrictions outlined in Section 4.

4. Prices, Taxes, and Payment

Prices are listed in U.S. dollars unless otherwise stated. Prices may change without notice, but changes will not affect an order that we have already accepted. You authorize us or our payment processor to charge your selected payment method for the order total, including applicable shipping charges, taxes, and other disclosed fees.

5. Shipping, Damaged Deliveries, and Return Policy

We use USPS Priority Mail to ship your orders generally twice a week, however we do our best to fulfill your orders and mail packages with as little delay as possible.

Damaged Deliveries:

We take great care in packaging, but if your order is damaged in transit, we will send you a brand-new replacement at no extra cost to you. To claim your free replacement, please email us at support@62cats.com within 7 days of delivery with your order number, clear photos of the damaged items, and clear photos of the damaged shipping box/mailer.

USPS Insurance Compliance:

Please do not mail the damaged item back to us. Per USPS insurance regulations, you must keep the damaged order and all original packaging materials until the transit claim is settled. USPS may occasionally request that you present the damaged packaging to your local post office to verify the transit damage. Once your replacement is processed and shipped, you are free to discard the damaged items.

We don'y accept Returns:

Except for items delivered damaged as outlined above, all sales are final and we do not accept returns or exchanges.

6. Cancellations and Order Changes

You may request cancellation or modification of an order by contacting info@62cats.com as soon as possible. We cannot guarantee that a request will be successful after the order has entered shipment.

7. User Accounts

You may be required to create an account to access certain features in the future. You are responsible for maintaining the confidentiality of your login information and for activity under your account. Notify us promptly at support@62cats.com if you believe your account has been accessed without your authorization. We may suspend or terminate accounts that contain inaccurate information or are used in violation of these Terms and Conditions.

8. Acceptable Use

You may not use this website to violate any law, commit fraud, interfere with website security, introduce malware, scrape content without permission, or infringe upon intellectual-property rights. We may suspend or terminate access for violations of this section.

9. Intellectual Property

The website and its content—including text, graphics, logos, photographs, product descriptions, designs, software, and trademarks—belong to the Company or its licensors and are protected by applicable intellectual-property laws. We grant you a limited, nonexclusive, nontransferable, revocable license to access and use the website for personal, noncommercial educational purposes. You may not reproduce, modify, distribute, or sell our content without written permission.

10. Customer Reviews and Submissions

If you submit a review, photograph, comment, testimonial, or suggestion (“Submission”), you grant us a worldwide, royalty-free license to use, reproduce, modify, publish, display, and distribute the Submission in connection with our business and marketing. You represent that you own or have permission to submit the material and that it is accurate and lawful. We may remove or decline to publish any Submission.

11. Third-Party Links and Services

The website may contain links to third-party websites, payment processors (such as PayPal), or other services. We do not control third-party services and are not responsible for their content, availability, policies, or practices.

12. Disclaimers and Limitation of Liability

To the fullest extent permitted by law, the Company, 62 Cats llc and its owners, officers, employees, agents, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website or purchase of products.

These Terms, together with our Privacy Policy Return and Refund Policy, Shipping Policy, and any other policies incorporated by reference, constitute the entire agreement between you and the Company regarding your use of the website and purchases.


13. Contact Information

For questions regarding these Terms and Conditions, purchase orders, or institutional invoice verifications, please contact us exclusively at:

* Mailing Address: 62 Cats LLC 4539 N 22nd St. Ste N, Phoenix AZ, 85016

*General & Billing Inquiries: info@62cats.com

*Order Support & Damaged Claims: support@62cats.com

Privacy Policy

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